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You can get the new iPad Pro and iPad Air now, with an exciting offer for those adding a new line, with the choice of Unlimited Your Way.
Available Now:
• The iPad Pro 13":
Standard Glass | Nano-Texture Glass
• The iPad Pro 11":
Standard Glass | Nano-Texture Glass
• The iPad Air:
iPad Air 13" | iPad Air 11".
Remember, before you move your data to your iPhone 15, you must update the iOS on the new iPhone. This will ensure the data transfer is as smooth as possible.
When activating your new iPhone, the iOS will ask if you want to do a software update to your phone - select UPDATE NOW.
Learn more about Moving Data To Your New Apple iPhone 15, iPhone 15 Plus, iPhone 15 Pro, or iPhone Pro Max - What You Need To Do.
Help for your new smartphone, tablet or device...
You can find everything you need to know about your order or return on our Order Status Page.
If you initiated your trade-in from a store or through an AT&T representative, visit our Trade-in Status Page to track the status of your trade or reprint your shipping label.
If you need any help, here are some helpful hints to ensure a smooth process.
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We can also help you track and activate a replacement device and even temporarily suspend your service if your device was stolen.
If it’s time to shop for a new phone, let TechBuzz by AT&T help make upgrading to a new phone a painless transition.
Get the latest Samsung devices!
Available now:
• Samsung Galaxy S24
• Samsung Galaxy S24+
• Samsung Galaxy S24 Ultra
Available now:
Available Now:
Available Now:
Get the Samsung Galaxy S21 FE 5G for $15/mo. No trade-in required.
Get the Samsung Galaxy Z Flip3 5G for up to $800 off.
We have great deals on many Samsung devices, so we've made it easy to find the device that is best for you!
We can walk you through everything you need to get the most out of your new devices with our step-by-step Device Help!
Read the latest phone and device solutions....
Accepted Solution
Issues With Secondary ESim
Hello, So I am currently a student studying abroad in Copenhagen and was given an ESim through my school to be able to use a data plan while I am in Europe. However, I have come to realize that since I am still paying off my phone AT&T will not allow me to access this secondary ESim due to the p
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Accepted Solution
Samsung S23 Android 14 update
The update was released for S23 many months ago. I have not yet gotten it on my locked phone. When is this expected to be rolled out?
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Accepted Solution
Official Solution
AT&T Next Up used for wearable
Hello, I am considering leaving AT&T but I would like to use the Next Up credit I have accumulated in the last 30 months. Can I upgrade my wearable (instead of my phone) by turning in my present Apple Watch, using my Next Up credit and pay what is left in full, without a new installment plan? O
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22
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Accepted Solution
Official Solution
Possible Scam
I received a call on my AT&T android phone from 1-800-236-8544. The caller (he) informed me that there was a charge to my account from a different state and that my password had recently been changed. I went online and logged in with my password so it seemed my password was not changed an
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Wireless
91
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Accepted Solution
Official Solution
How to unlock my device?
I've already requested AT&T to unlock my phone and they have authorized it (I have an Iphone 14). Even though I have followed the steps of backing up and then erasing my Iphone, then logging again in my apple account, on the settings the device still shows up with "sim locked". Contex: My phone
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Join the latest phone and device conversations...
Changed passwords
Someone stole my phone changed my passwords. And is now pretending to be me. Posting humiliating pictures
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Wireless
10
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ATT won’t unlock my phone!!!!!
I recently bought an iPhone 14 Pro Max from a 3rd party seller that locked to att and when I place the IMEI into att unlock their telling me that that phone isn’t in their database
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Wireless
19
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Unlock iPhone issue
We’re sorry about this, but it looks like we’re having technical issues. Please give us a few minutes to sort it out, and then try again. helps!!
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Wireless
25
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AT&T unethically reduced the value of our trade in from $1040 to $23.40
I just spent over 30 mins on the chat and over 2 hrs and 45 mins on the phone trying to get to the bottom of why our trade in credit was issued and then taken away. I was given the run around, transferred several times, and given so much false hope and misinformation, only to be told that the trade
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