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AT&T related help: BGW320 FAQ



hACmAN2u's profile

New Member

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2 Messages

Sunday, January 8th, 2023 4:00 PM

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Does the BGW320 Modem/Router support Port Link Aggregation (802.3ad)?

I have an ASUS GT-AX11000 Router that I have bonded two ports into a single 2GB WAN connection which goes to the BGW device to get 2GB bandwidth into my router. My router doesn't show it has a 2GB connection, only 1GB. Does/Can I setup 802.3ad in the BGW device to bind Ports 2 & 3 into a single link? I see no options for me to change this in the app.

Community Support

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232.9K Messages

1 year ago

We're here to help you with more information to continue your set-up, hACmAN2u.

We recommend you checking your speed using the speed test portal to ensure you're getting the right speed. The portal tests your services to and from the nearest AT&T servers that you are getting your speeds from.

You can also check for more information on how to set up your router to match your settings. To answer your question, we're not aware that the BGW320 support the WAN aggregation at this time.

Let us know if this helps.

Yomi, AT&T Community Specialist

New Member

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2 Messages

1 year ago

I’ve done speed testing. 
BGW is 2.5GHz at the fiber connection. 

Laptop hard wired 1gb full duplex into the BGW is 948mb down and 948mb up.

 
WiFi 5G thru the BGW is 628mb down and 454 up. 
Wifi 5g thru the ASUS is 440mb down and 483 up. 

Hard wired 1gb full duplex from ASUS is 597mb down and 688mb up. Obviously both hard wired connections are limited by the NIC as they are 1GB. 

The ASUS wired ports are configured as Bonded and are connected to the BGW on ports 2 & 3 and show connected to the Internet with data packet transmission on both circuits with very low error rates. Total data packet counts are around 75% on one connection and 25% on the second NIC connection. So, it’s splitting the data over both connections and not doubling the bandwidth. 
No benefit on speed testing using a single connection versus a bonded connection. Given these results I’ll need to upgrade my router with a WAN port speed higher than 1gb or just go back to a 1gb service. In either scenario, it’ll be better than CommieCast. The fun we have …

Community Support

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232.9K Messages

1 year ago

We'd be happy to help you find the right speed that works for you and your home, hACmAn2u.

 

You can follow this link to check the availability for faster speeds in your neighborhood.

 

Please reach back out, and let us know if this helps.

 

Latoya, AT&T Community Specialist

New Member

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18 Messages

1 year ago

Short answer, no. The 320 does not support link aggregation.

From this page: https://www.att.com/support/article/u-verse-high-speed-internet/KM1395833/

Why does my BGW320 have different color ethernet ports?
  • Yellow ports support data transmission speeds of up to 1000Mbps. They’re also compatible with 10/100Mbps connections.
  • Blue ports support data transmission speeds of up to 5Gbps. They’re also compatible with 10/100/1000 Mbps and 2.5Gbps connections.
  • The red port connects the BGW320 to the internet and AT&T FiberSM. It isn’t used for connecting your devices. If a cable is connected to this port, don’t disconnect it.

So your options are either to get a device on your end that supports 2.5 or 5Gbs connections or revert to 1 Gb/s service.

1 month ago

I feel like I wrote this post... I also have the AXE11000. My main PC is plugged into the 5g port on the ATT router, since the AXE11000 only supports 2.5g in *OR* out. I have link aggregation turned on, with ports 2/3 on the ATT plugged into the 2.5g and port 4 on the Asus. Produces a more solid 950mbps pull over wifi, but definitely doesn't pull 2gbps. Unfortunate. Why aren't all the ports 2.5g? I don't wanna buy another $700 router. :(

(edited)

Scholar

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4.2K Messages

1 month ago

Why aren't all the ports 2.5g? I don't wanna buy another $700 router. :(

Price vs unnecessary specifications that the router and switching fabric can't support and you don't have a $700 router today. Two unrelated streams of conscious thoughts.

Dave

ACE - Professor

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5.7K Messages

1 month ago

This thread has been answered.  Twice.  

I'm certain Att will accept your feedback.  😉

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