Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Get superfast AT&T Fiber internet
7kclaw's profile

1 Message

Sunday, June 9th, 2024 7:19 AM

Internet keeps disconnecting and reconnecting frequently

Ever since I had my fiber line replaced earlier this week, my internet has been very unstable and would disconnect every 10-20 minutes. Everything would be fine and suddenly my modem would be flashing red slowly and reconnecting after a few minutes. Earlier this week the fiber box outside on the wall fell and it had to get repaired, and after it got repaired this issue has been happening non stop. I tried factory resetting it and other methods I saw online but nothing seems to work.

Accepted Solution

ACE - Professor

 • 

5.7K Messages

16 days ago

Call Att back.  They own this.  

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.