TP-Link BE19000 slow social media loads

Hi @CB_SD,

Thank you for reaching out to us!

We understand your concern. Let's get the help you need!

We suggest that you view these tips on troubleshooting your internet, specifically the sections titled Modem Environment and Wi-Fi near the bottom of the article.

We hope the above information helps. Feel free to contact us for further queries!

Thank you,

Sarah, AT&T Community Specialist.

I’d expect a new wifi 7 router to have frequent firmware updates.  Especially from Netgear.  The higher speed link on the BGW320 is only on port 1.   The WAN port on your router should likewise support the higher speed.   I’d make sure the basics are all confirmed before getting on a router merrygoround.

Are you positive ip passthrough is setup correctly?  The public IP of your Internet connection needs to be visible in your router.  Typically reboots are needed after settings changes.  

Yes, I have it setup using port 1 and IP Passthrough. Wired connections to my TP-Link BE19000 Wifi 7 get 4.5GB, my wifi connections have buffering. I do speed checks on my new IOS devices and I am getting 600+ MBPS, I don't understand the buffering. I called TP-Link and they said to turn off my AT&T VPN with Active Armor because that would be slowing down my Social Media, that made no sense. Honestly, I never had these issues with Netgear. I'm thinking of returning this TP-Link device and will replace it with a Netgear or ASUS that works with AT&T Multigig services. I appreciate the help. Not sure it's worth all the trouble shooting to keep the TP-Link.

Is something specific needed there to run your tplink in router mode?  Could you run it in access point mode to test the social media buffering issue.