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atman33's profile

1 Message

Monday, September 4th, 2023 10:36 PM

AT & T Fiber for Neighbors but not me?

The AT & T Store customer service says Fiber isn't available for my area; however, on the phone, they say it's available. So which is true?

If I've setup time with a technician is it going to work? Or are they going to say sorry it's not in your area?

Is there anyone/anyway for AT & T to update my address on their website so it shows as available?

ACE - Professor

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5.9K Messages

10 months ago

You’ve confirmed here you have no available services?

https://www.att.com/shop/unified/availability.html

Neighbors on either side (left and right) of you have service or no services available?

Community Support

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232.9K Messages

10 months ago

We hear you, and are happy to assist with this @atman33,

 

We recommend that you visit our website and check availability for AT&T Fiber in your area. If it's available, you can go ahead and purchase a plan, then schedule a technician to help set things up. 

You can also call us at 844-277-9683 to check availability for AT&T Fiber in your area.

 

Let us know if this helps.

 

Nate, AT&T Community Forum Specialist 

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