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AT&T Fiber Ordering

AT&T Fiber Ordering

Learn how to order Internet with AT&T Fiber.

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Scammed by ATT

I order internet online during the first week of January 2024. At the time there was a promotion for $150 dollars on top of another $100 gift card. Everything was fine and good until ATT contacted me and told me they had to resubmit my order to have a technician sent out. I told them over the phone

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Did anyone else get promised a free "home kit" along with the $300 rewards card?

Just got my AT&T fiber internet installed. last week when I spoke to someone to set up the installation appointment, the person I spoke to told me in addition to the $300 rewards card for being a current AT&T wireless customer, I would be receiving a "home kit" with included a Ring doorbell

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Why did they skip the inside of my square?

My home is on a "square", see map below. I'm on the inside part of the square, where none of the houses are reported to have AT&T Fiber availability. All of the homes on the outside of the square have had AT&T Fiber availability since 2016. Is there any way to find out why the homes on the

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Urgent: Can't Set Up AT&T Fiber/Internet Due to Previous Tenant's Account Linked to My New Address

I'm new to AT&T and am about to move into a new apartment that only supports AT&T Internet. I need to establish service and set up an account, but I've encountered a problem: there is still an existing account linked with my new address (I guess could be the previous tenant's account, even t

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New Build Home, ATT rep has not been helpful with trying to get us set up for service.

I have been in touch with an ATT rep and they have done absolutely nothing about helping me get internet setup for a new phase in a community. Last I heard from them was over a week ago. I am a remote employee and this is causing issues with my job, Any way to expedite these type of requests? I am n

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Why is it so hard to see my order status page?

I ordered fiber over a week ago and it says package is shipped and all im trying to do is track my order but i keep getting redirected to the troubleshoot and repair site and says it cant access it over and over again. Getting anywhere on this god forsaken website is a nightmare. Redirects and cons

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request AT&T Fiber

How do your request AT&T Fiber

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Is this normal with 2 Gbps and 5 Gbps fiber?

Only half of our neighborhood seems to have it. The other half only up to 1 Gbps. I am surprised AT&T does not offer it to the other half.

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Are your rewards just a scam!??

I was told over the call that I am eligible for $400 in Visa card for starting a new home internet fiber service with AT&T at 1000mbps. I only went with the service for that reason. But now it’s been a month since my service started and they are denying of making any such claim. So far I have be

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Unable to schedule installation to new service address.

I have been an AT&T Cell Customer for years. Tried to schedule and install and service for 1G Internet to the new place I am moving to in Jenks, OK. Even though I could answer all of the security questions and verify that I do indeed have an existing account....and even after providing my Driver

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