2 Messages
AT&T fiber internet kit sent to my house I didn't order
I just received an AT&T fiber internet kit with some super generic name, phone number 999-999-9999, but my address. I didn't order this and I don't know what to do with it or who ordered it in the first place. I currently do not have AT&T service, and I do not want it at this time. Is someone trying to setup internet at my house on accident?
Accepted Solution
reyzal
2 Messages
7 months ago
That helped. It was hard to get through to a representative since it kept wanting my account number, which doesn't exist, but eventually learned there is no internet being setup at my address and someone just messed up the mailing address for the kit. I was told I could return it to any UPS or Fedex location to have it sent back to AT&T
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skeeterintexas
ACE - Expert
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28K Messages
7 months ago
Have called CS 1-800-288-2020?
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skeeterintexas
ACE - Expert
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28K Messages
7 months ago
👍
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