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T

New Member

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3 Messages

Thursday, February 11th, 2021 9:07 PM

Closed

ATT Fiber is installed across the street how do I request fiber at my location?

I'm sure this has been asked but just wanted to make sure I covered every angle.  The house across the street just had fiber internet installed.  And my house exactly one digit off is not showing on the fiber map.  What can I do to have this service installed or request they take a closer look to make sure my home is eligible or ineligible?  Since the service is right across the street can I possible pay the necessary fees to have them connect my house across the street? Or is there a plan in the future to my across the street house?

Scholar

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4.2K Messages

3 years ago

Streets are often a bounty for fiber service. Check the addresses on either side of your address on your side of the street to see if they qualify and let us know the results.

www.att.com/availability/

No you can't pay to extend residential fiber to your address. And no plans are made public concerning future Fiber deployments.

Do you currently qualify for any AT&T Services?

Dave

New Member

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3 Messages

3 years ago

Interestingly... after checking quite a few addresses, it seems the even side of the street has gig service and the odd side of the street only has one house at the intersection of another street that has gig service.  The odd side of the street does have the old uverse service.

So 4 houses away on the same street and side and the house exactly across the street or all houses across the street have gig service. 

Is there an ATT rep that can put in a request.  Maybe they forgot this side of the street or don't know if there is enough interest?  Or if I can't pay them to come out and run fiber a few feet, what's the timeline?  Has anyone been in a similar situation and how long did it take before they completed the neighborhood?

1 Message

7 months ago

Exactly my situation where the other side of the street and around the corner bounding both sides of our building has fiber but we are limited to AT&T 18GB.  Don't get me wrong, I love copper but DSL.  My condo unit has a 10G network that screams for fiber!

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