ATT GPON Fiber Service seems to be Redlining Service to Church

ATT provides Fiber Gpon service to 8 homes that are directly adjacent to a small non profit church yet refuses to offer the church GPON fiber service for offer 5 years. 

You can't get residential or business service Fiber or other services unless they can  provide it to your address. They just can't run an extension to your address from. They are not "Redlining" your church.

Where it the closest commercial or non-residential address that qualifies for business service? You can use this link to check:

https://www.att.com/availability/

Dave

The church pays for the service why would you think you could piggyback off their fiber they paid to have installed?

If the church wants fiber access then it needs to pay for a business connection, since the church is technically a business.  Residential fiber is for residential use only. 

This👆👆👆👆👆

To clarify, the service being requested is ATT Business Fiber https://www.att.com/smallbusiness/fiber/ , a GPON provided service that is different than the "Dedicated Internet" service for Enterprise customers.  

So when you check for service at the churches address via the link you provided above, does it say fiber service is available?  If not it could mean that there are no taps available to connect to.  Unfortunately, systems are designed and deployed with a fixed number of taps and it's not as simple as people think to add more taps.  You may have to wait for a tap to vacate in order to use that service or bite the bullet and pay $$$ to have a dedicated line pulled to the church. 

@mrjware 

To clarify, the service being requested is ATT Business Fiber https://www.att.com/smallbusiness/fiber/ , a GPON provided service that is different than the "Dedicated Internet" service for Enterprise customers.  

Again use the availability to check business addresses on either side of the church. Not need to be addresses on the same side of the street.

https://www.att.com/availability/

There is a check box on the web form to select residential or business address. What results do you get?

Dave

Update: Field engineering was alerted by a kind person in the ATT corp office in Dallas to this post and they came out to review the next day. They found the building could connect to the GPON service for this location by just stinging a fiber which took about an hour.  The https://www.att.com/availability/ was not up to date.  GPON small business account is now set up and running at 1gig.  Thanks ATT!