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How to get fiber installed for a neighborhood.
My entire neighborhood is having issues with Mediacom cable internet, and it has been going on for over a month now. We currently do not have any other options for good internet out here.
When I check coverage maps, we are surrounded by fiber, but excludes our neighborhood.
We live in Crossroad Estates which is across the street from Crossroads Elementary School in Toney, AL.
What would it take to get Fiber to our neighborhood? There are at least 20 of us ready to switch, if not more.
Who do we need to contact for more information?
my thoughts
Former Employee
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22.5K Messages
8 months ago
Satellite internet from StarLink or FWA from one of three providers, realtor to relocate to where desired service is available… All provide an option besides waiting for next few years, end of 2025 ATT will reach stated goal of 30+ million out of 60+ million hardwired footprint.
Does ATT offer any internet service currently to your address?
ATT reaches less than 50% of addresses in Toney, Al with population under 14,000. Has about 5200 addresses total and population density around 180 per square mile while my city Waukesha, Wi has over 70,000 population with density of 2800 per square mile and currently about 40% of addresses have ATT Fiber but within footprint all have some speed tier available. For IPBB speeds can be 100, 75, 50, 25, 18, 10, 5, 3, 1.5 and .76… my address is internet 50 which is likely lower than your MediaCom service.
Two years left and 6 million more address will be added out of estimate 36 million waiting… 16.67% chance any footprint address will receive ATT Fiber by start 2026 as of November 2023… about 250,000 addresses are added every month.
https://broadbandnow.com/Alabama/Toney?zip=35773
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ATTHelp
Community Support
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232.9K Messages
8 months ago
Hello@davarravad, thanks for reaching out to AT&T Community and Forums. Let's get you the help you need.
To answer your question -
For fiber availability please click on check availability, and enter your ZIP code/address. If on the website it shows as available then you can order it online or call our team at 844.886.4258, and they will let you know further installation process.
We'd also recommend checking out our information on when faster AT&T speeds is going to be available. You can also sign up to be notified when Fiber internet service is available at your address.
There are a few factors that could be preventing your address to have Fiber internet service:
We are continually expanding our fiber footprint to many households every day. You can sign up for a notification if it does become available in the future, please visit http://sm.att.com/4dc13442. We will send you a notification via your preferred method as soon as AT&T Fiber becomes available to you.
Let us know if this helps!
For further assistance, we are always here to help!
Fiona Q, AT&T Community Forum Specialist.
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