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2 Messages
Tuesday, September 19th, 2023 12:03 PM
Reward card?
When I signed up for ATT Fiber, I was promised $200 ATT Reward cards, I have not recieved them. How do I get them?
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Official Solution
ATTHelp
Community Support
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232.9K Messages
10 months ago
Let's get you on the right track of claiming your AT&T Rewards Card @sk7007!
The AT&T Visa Reward Card can be used everywhere Visa debit cards are accepted in the United States, US Virgin Islands, and Puerto Rico.
To start the claim process, you will need to do the following:
If you have additional questions or require further assistance, you can contact our Rewards Customer Support at: 800.288.9983 which are available Monday through Friday 7 a.m. to 7 p.m. (CST).
We hope this information is helpful!
Leon (AT&T Community Forum specialist)
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sk7007
2 Messages
9 months ago
I never received the ATT gift cards as promised.
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ATTHelp
Community Support
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232.9K Messages
9 months ago
We hear you, and happy to guide you @sk7007!
We recommend that you please contact our AT&T Reward Center Team. You can reach them at 800-288-9983 and, they are available from 9 a.m. to 6 p.m. (CST), Monday through Friday.
For further assistance, we are always here to help!
Leon, AT&T Community Forum Specialist
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LCorbell
1 Message
2 months ago
Same issue for me. I have already been to the rewards center. I've already claimed the reward card. The tracking in the rewards center reflects a shipment date of Feb 22, 2024. 8 weeks ago now. Online agents can't help and they've just told me to wait. The card has an expiration. It cannot be used online either without verifying 4 digits off of physical card. What's the deal?
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