Waiting for Google nest

Hi, @Sabrinamam22, we'd be happy to assist you with making sure you receive the correct rewards with promotions.

Could you please provide a bit more details on what promotion you were to receive a reward from?

We will need the service type, as well as the specific promotion, and rewards to make sure we are able to fully assist with this.

Thank you, we look forward to hearing from you.

Daniel, AT&T Community Specialist

I have internet and cell phone. This came with the internet reward for new customer. I was suppose to get $100 gift card and Google nest home with the screen. 

@Sabrinamam22, thank you for the additional information.  We would like to take a closer look into your account and rewards.

To do so, we'll need to chat privately to gather account specific details.  Please check your Direct Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums).  We will be messaging you shortly.  Once there we can continue this over the phone, or in chat, if you prefer.

Daniel, AT&T Community Specialist