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Bhavith's profile

1 Message

Monday, November 20th, 2023 7:34 PM

At&t Down payments and Trade-in

I want to open a new plan in AT&T and would like to take a samsung S23 ultra. I was told to pay $400 as a down payment and i am also trading my old Samsung S20 FE. I was told that i will get $1000 off on my new Samsung S23 ultra as i am trading eligible phone. But my doubt is Samsung S23 ultra is $1200 and if i get $1000 off it should be $200 remaining. But i am paying $400 as down payment. So, the extra $200 i am paying in down payment is a loss or will i get it back in form of credits when paying bills ?

Community Support

 • 

232.9K Messages

8 months ago

Hello @Bhavith, we hear you, and want to help get this sorted. 

 

We are going to initiate a DM to help you with your concern regarding the Trade-in & AT&T Down Payment.

Please look out for a DM notification from us. (For your reference it's the bell icon on the top right-hand corner of the forums)

 

Looking forward to speaking with you!

Thank you for contacting AT&T Community & Forums,

MatG, AT&T Community Specialist

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