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AT&T Phone Account

AT&T Phone Account

Tips for managing your AT&T Digital Phone service and account.

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Has anyone else been running into the error 'Invalid postal code. Please verify and try again.' when trying to pay their bill?

I've been trying to pay my Prepaid phone bill for the last couple of days but every time I do, I keep getting hit with the error ' Invalid postal code. Please verify and try again.' I've tried using both debit card, credit card, and PayPal Pay in 4 and nothing seems to work. I've re-entered

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Cancel my att phone number

I am currently in China and I don't need att phone number and service anymore, I want to cancel it ASAP

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Bundle deals for home phone service?

We currently have fiber service and were wondering if there is any bundle deals for getting home phone service?

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Brought an ATT phone sim lock.

Hello. I brought an iphone renewed from Amazon but it is sim lock by ATT How do i contact ATT to send me the code to unlock the phone. Thanks

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Icsolutions calls

I have att and have been having issues receiving ic solutions inmate calls. It'll come thru sometimes and sometimes it doesn't. I have called ic solutions and nothing is wrong with my account so I'm starting to really think it's my phone service. Is there anything I can do to find this out?

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Retired employee home phe concession

I have been retired since 2005 and have been receiving a $25.00 AT&T Legacy long distance concession long before that. As of January 2024, HealthSmart (where I mailed a copy of my bill for reimbursement) is no longer and this has been taken over by Alight. Alight has denied reimbursement. I have

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Credit Card

I'm trying to sign up for automatic billing. AT&T won't accept my Bank of America Visa credit card. I repeatedly get the message "We hit a snag and couldn’t add your payment info. Please check your info and try again later."  

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Cannot call out with U-Verse voice

I can receive calls but when I dial out it gives me a dial tone…. You dial the number then it just short beeps like a cell phone that has no service. Any number that you try.

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Need Port Code to Transfer AT&T Landline Number to New Cell Phone Carrier

I am trying to help my mother transfer her landline phone number (that she's had for over 50 years) to her new cell phone. The new carrier has asked for a port code which I cannot seem to acquire. What I've tried: 1) We are not able to use her landline to make or receive calls. The account is

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credit refund

I've been trying for MONTHS to get this bill refunded. I get moved to another department and start over.  Literally hung up on several times.  It is over $1000 and I'm beyond frustrated. 

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