2 Messages
AT&T PrePaid Phone Card 120min
I found an old PrePaid Phone Card that was used to call home while stationed overseas in the military.
The access number is 1-800-569-6972
When I tried to check balance at https://www.virtualprepaidminutes.com/CheckBalance.aspx
it returns an error of invalid access number /pin
The "CARD #" under the scratch off is 12 digits long not a 10 digit PIN like other cards I have that all had verified balances at the website above.
ATTHelp
Community Support
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232.9K Messages
10 months ago
Hello! We are happy to provide the information you need.
Please contact our prepaid support team on 800-901-9878 to have your concern addressed.
Hope this information helps.
Thank you for visiting AT&T Community Forums!
Kelly, AT&T Community Specialist.
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dMac453016
2 Messages
10 months ago
This absolutely NO HELP. The number provided is for prepaid cell phone service.
my request is regarding an Old School prepaid Phone Card.
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ATTHelp
Community Support
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232.9K Messages
10 months ago
Hello @dMac453016, thank you for reaching out to AT&T Community Forums.
We completely understand your situation. It is definitely important to check the balance on a PREPAID card.
As per the update received, the Old School Prepaid Phone Card plan has been expired. Kindly contact our prepaid support team on 800-901-9878 for information.
We hope this helps, and thanks for reaching out to us!
-Sia, AT&T Community Specialist
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spoom2
Expert
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19.7K Messages
10 months ago
That doesn't really surprise me, I had one they must be over 20 years old.
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