Autopay discount

Hi @carlisajones84,

Thank you for reaching out to us. We hear you and let's get the help you need!

Please be informed, there is no autopay discount for Home phone services.

For more information, please visit our article about AutoPay Discount.

Feel free to reach out to us for further assistance.

Thank you,

Bill, AT&T Community Specialist

Hi Bill,

I appreciate your response. I have internet/home phone services bundle, but I get a discount on my internet services via AT&T Affordable Connectivity Program. Is there an autopay discount for internet/home phone services bundle?

Hi @carlisajones84,

Thank you writing us back. Let's direct you to the right direction!

After reviewing your concern and trying to resolve through the Community Forums, it looks like you may need more account specific support to check the discount for autopays. To assist you best, we encourage you to review our Contact Us page to identify what method you’d prefer to reach out for this account level help. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support.  We’re sorry we weren’t able to resolve your concern directly in the forums, but let us know if we can assist with anything else.

Thank you,

Bill, AT&T Community Specialist

@carlisajones84  Be advised that the ACP is probably going away next month.

Without additional funding from Congress, the allotted $14.2b allotted to fund the ACP is projected to run out in April 2024 (estimated date). As a result, the FCC has begun to take steps to wind down the ACP. What that means is that:

1. ACP applications and enrollments will not be accepted after Feb. 7th 2024 at 11:59pm ET.
2. Households who have applied, been approved, and are receiving benefits will continue to do so until the funds run out as long as the household remains enrolled in the program.
3. After the ACP funds run out (around April 2024), participating households will no longer receive the discounts.

This applies to all providers and carriers who participate in the ACP program. It is not specific to AT&T so there is very little they can do.