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Ahmed_89's profile

3 Messages

Saturday, November 25th, 2023 3:11 PM

cingular flip iv unlock

hi, i bought a brand new cingular flip iv from amazon with unlcoked tag on the box, so when i tried to unlocked the phone via at&t unlocking site.

We’re missing some info

Device IMEI number: [863XXXXXXXXXXXX]
Request number: ( Edited as per community guidelines)
 
Hi Ahmed,
 
Make sure your device meets our eligibility requirements, then call us at 800.331.0500 or 611 for help.
 
Thanks for choosing us,
AT&T
 
This is an automated email. If you reply to this address, we won't get it.





CORD_X051EH 

 i dont have at&t simcard and im not from US so how i can unlocking my device. 

please anyone help.

thank you 

ACE - Expert

 • 

36K Messages

7 months ago

If the phone in the box has an unlocked tag, why would you need to unlock it?

3 Messages

7 months ago

I already insert the sim card but can't receive any signal bro

ACE - Expert

 • 

36K Messages

7 months ago

Bro.. if the phone is tagged as unlocked, but is not in-fact unlocked, then you should return it to the seller.  AT&T will not unlock a phone until it passes the requirements (as listed at https://att.com/unlock ) regardless of how the phone was represented or tagged when sold.  This means being connected to an active, paid account for the requisite period of time.

3 Messages

7 months ago

Thank you for your help bro

Community Support

 • 

232.9K Messages

7 months ago

Hello @Ahmed_89,

Please be mindful about sharing your personal details like, Phone number, email id, IMEI number, account number, last name, Credit/Debit card number, order number, Driver licence details, address. This is a public forum and your privacy is very important to us. As per AT&T Community Forum's guidelines http://sm.att.com/b9b8aa02 your personal details will be scrubbed. Have a great day!

Regards,
AT&T Moderator

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