1 Message
Device Unlock denied -We can’t unlock this device until the former owner removes it from their AT&T account
I have iphone 11 pro max and it is clean all the payments had been paid off..I had tried many times to unlock it from the AT&T website they respond that
Device Unlock denied -We can’t unlock this device until the former owner removes it from their AT&T account
dear @AT&T team help me to unlock my phone
ATTHelp
Community Support
•
232.9K Messages
7 months ago
Hello @Shahjahan, we hear you, and want to help get this sorted.
We are going to initiate a DM to help you with your concern regarding the device unlock.
Please look out for a DM notification from us. (For your reference it's the bell icon on the top right-hand corner of the forums)
Looking forward to speaking with you!
Thank you for contacting AT&T Community & Forums,
MatG, AT&T Community Specialist
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