Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
BBald46's profile

1 Message

Friday, September 22nd, 2023 5:17 PM

Faxing

Fax appears to work - rings but never connects.  Why?  Started after changed  from landline to digital

Expert

 • 

19.7K Messages

10 months ago

If you're dialing into the same number as you did previously, prior to changing to digital, that should make no change is whether or not a fax answers. Digital service might make sending a fax hit and miss, but won't keep it from answering. Suggest you use one of the fax test lines available by searching the internet. Do you have your fax line properly connected?

(edited)

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.