Hello,@Pl4tov, Thank you for reaching out to us. I hope you are having a great day. I can understand how important it is to unlock your device. Please click on the link below to unlock your device.
While unlocking your device, please follow this instruction :-
It should be AT&T phone or device
Your device should not be active on another AT&T account
You must wait 60 days from purchase date to submit an unlock request (Installment Plan pay off & Pay in Full).
Not reported as lost or stolen, or involved with fraud
Account is not past due
3G Sunset devices can be unlocked if eligibility requirement are met
Devices on cancelled CTN/accounts are able to be unlocked if all other requirements are met
ATTHelp
Community Support
•
232.9K Messages
6 months ago
Hello,@Pl4tov, Thank you for reaching out to us. I hope you are having a great day. I can understand how important it is to unlock your device. Please click on the link below to unlock your device.
While unlocking your device, please follow this instruction :-
http://sm.att.com/c669705f
-Jessica AT&T Community Specialist.
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