2 Messages
International use
Hi
How can I add on an international phone plan to my recently purchased prepaid US mobile phone,when I am outside the USA?And ,can I call using the wi fi on that particular phone,even without paying the international plan??
And,can anyone call me on my US `phone,even though I have not activated the international service on it? I am currently in Sweden
ATTHelp
Community Support
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232.9K Messages
7 months ago
Hello there, thank you for reaching out to us.
To answer your question, No. The international travel add-on only works in select countries in Europe and the Caribbean, nothing in Asia.
Here’s the list: AT&T PREPAID International Travel Add-On
Countries
Andorra
Anguilla
Antigua
Barbados
British Virgin
Cayman
Dominica
England (U.K.)
France
Grenada
Germany
Gibraltar
Great Britain (U.K.)
Ireland
Italy
Jamaica
Montserrat
Northern Ireland (U.K)
San Mario
St. Kitts/Nevis
St. Lucia
St. Vincent
Scotland (U.K.)
Spain
Turks and Caicos
United Kingdom
Vatican City
Wales (U.K.)
If you bought a different prepaid international plan, those plans are only for international calls from the US.
You can also check: AT&T Maps - Wireless Coverage Map for Voice and Data Coverage from AT&T (att.com) for further reference.
Do let us know if further assistance is required? We'd liek to resolve it for you.
Thank you for contacting AT&T Community Forums.
-Jack, AT&T Community Specialist.
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TampaRich60soon
2 Messages
7 months ago
Thank you for your respons.I did,however,make a call from another cellphone to my own A,T & T prepaid phone -and it worked!! The signal went through, and I was even able to send a text message to my A,T & T cellphone. I am unable ,though, to make a call or text from the AT& T phone whilst overseas in Sweden.Once I return to the USA I should be able to continue full mobile phone functions ( i e text and calls) given that I pay the subscription fee of 40 USD on time???
Thanks for response anyone out there in the Community
Lars Abrahamsson
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ATTHelp
Community Support
•
232.9K Messages
7 months ago
Hey there! We understand how important it is to stay connected while you travel abroad, so let's get the information you're looking for.
To answer your question, you can either get the AT&T Prepaid International Travel Add-On or use the WI-FI calling while you're abroad.
Here's the link to get more information about the AT&T Prepaid International Travel Add-On: http://sm.att.com/5b21efac
Hope this information helps!
Thanks for visiting AT&T Community Forums.
KellyS, Community Forums Specialist.
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