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CaptNimo's profile

2 Messages

Friday, December 22nd, 2023 6:16 AM

Locked Sonim Model XP9900

Hello there,

I bought this phone brand new and filled out the guarantee, unfortunately it is locked, is there any way I can have my phone unlocked from AT & T …? It is permanently locked with AT & T. Unfortunately here is no AT & T service here in Dunedin, New Zealand. 
Phone details.
The IMEI number is (Edited as per the community guidelines)
Model XP9900
Android version 12
Build number 10.0.0-16-12.0.0-10.130.10
Thank you kindly
Merry Christmas.
Terry.

Community Support

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232.9K Messages

7 months ago

Hello @CaptNimo,

Please be mindful about sharing your personal details like, Phone number, email id, IMEI number, account number, last name, Credit/Debit card number, order number, Driver licence details, address. This is a public forum and your privacy is very important to us. As per AT&T Community Forum's guidelines http://sm.att.com/b9b8aa02 your personal details will be scrubbed. Have a great day!

Regards,
AT&T Moderator

ACE - Expert

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18K Messages

7 months ago

So who did you buy it from?  ATT does not sell phones in NZ.

2 Messages

7 months ago

Bought from WeBuyCell on Ebay.

    ACE - Expert

     • 

    18K Messages

    6 months ago

    So return it to the seller and get your money back. Even if you were in the US it probably does not meet ATT's requirement for unlocking.

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