Login to AT&T landline account going to DirectTV every time. How can we access the AT&T account

Hi @Rupert3865,

Thank you for reaching out to us!

We understand that you are unable to login to your AT&T landline account which redirects to Direct TV.

Let's start with a few troubleshooting steps:

1) Try your login information at the myAT&T site. You can use this link to log in. 

2) Reset your password and then try your login again. 

3) Clear cache and cookies from your browser. Follow the steps below: 

If you are using a PC:

1) On your computer, open Chrome.
2) At the top right, click More.
3) Click More tools > Clear browsing data.
4) At the top, choose a time range. To delete everything, select All time.
5) Next to "Cookies and other site data" and "Cached images and files," check the boxes.
5) Click Clear data.

If you are using a mobile device:

1) Open your browser or the Settings app.
2) Find the option to clear browsing data or storage.
3) Choose a time range. To delete everything, select All time.

Next, you may have linked two accounts together. Linking accounts won’t combine your bills or bundle your services. It just gives you easy access with a single ID and password. That said, you can visit our website article Add or remove accounts for your ID to look at more options for your case. 

Let us know if this information helps. Feel free to contact us for further queries!

Thank you,

Sarah, AT&T Community Specialist.