Tutor
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6 Messages
Purchased minutes not showing up on balance
I purchased total of 2500 minutes on my landline with my prepaid card this month. Balance shows only 4 minutes. Where are my minutes?
Tutor
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6 Messages
ATTHelp
Community Support
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232.9K Messages
7 years ago
Hello @yappymutts,
I am sorry to hear your minute balance isn’t showing correctly! I definitely want to help get this resolved for you.
I have responded to your other post here requesting a private message from you in order to get this taken care of.
I hope to hear from you soon! Have a great day!
Brett, AT&T Community Specialist
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yappymutts
Tutor
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6 Messages
7 years ago
Why are they not showing up?
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yappymutts
Tutor
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6 Messages
7 years ago
I responded to the request to send a private message with my mobile phone number. I have done that. The issue with the missing 2500 minutes has not been resolved. Please HELP.
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