New Member
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1 Message
Reactivate old Ameritech Phone Number
I want to get use of my deceased parents old Ameritech landline telephone number. After many years, it has not been used or reissued ... AT&T took over Ameritech, so they are the owners of the number. An online search on the AT&T website shows it is available, but when I called to get a new line I was told the number was "inactive" and it could NOT be done, not with a new landline or a new cell phone. I don't understand why I can't have a number assigned/reassigned or activated if that number is not in use?!? There must be someone in management or some button to push that can do this? Any help on the subject is appreciated
Accepted Solution
Official Solution
spoom2
Expert
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19.7K Messages
4 years ago
All numbers are computer generated they can no longer assign a specific number, been this way for sometime now.
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wolfestevenf
Observer
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2 Messages
4 months ago
This post and response was > 4 yrs ago. I'm hoping that times have changed and there's some hope in recovering possession of an old landline number. I too, would like to reactivate an old number as well. It is also disconnected. Please advise. Thanks!
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wolfestevenf
Observer
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2 Messages
4 months ago
This post and response was > 4 yrs ago. I'm hoping that times have changed and there's some hope in recovering possession of an old landline number. I too, would like to reactivate an old number as well. It is also disconnected. Please advise. Thanks!
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ATTHelp
Community Support
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232.9K Messages
4 months ago
Hi @wolfestevenf
Thank you for reaching us,
We understand your concern with regard to your landline number. Let's point you in the right direction.
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account/contact specific concerns. To get the help you need for your unique issue, please review our Contact Us page (https://www.att.com/support/contact-us/), and choose the best option to reach out to us.
If you have any other questions, please feel free to write back to us. We're here to help!
Thank you.
Tess, AT&T Community Specialist.
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spoom2
Expert
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19.7K Messages
4 months ago
Nothing's changed, would a Mod, Admin or ACE please close this topic.
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