2 Messages
A Remote phone to add to my series of "rollover lines"
I have 6 phones VoIP lines and I would like for these lines to be answered by a secretary that is not in the office. I need a solution as to how do I get the remote secretary to answer the main line and have access to the rest of the lines that will ring if the main line is busy.
spoom2
Expert
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19.7K Messages
1 month ago
Who's your VoIP provider, also this sounds like business service and you've posted in the residential forum to post in the business forum check out the links on the bottom right of this page. Unless you have true VoIP phone service not just digital lines provided by the phone company you most likely can't do what you're looking for. A hosted system would probably work also.
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SLPN
2 Messages
1 month ago
My VoIP is AT&T. Thanks for your input.
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spoom2
Expert
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19.7K Messages
1 month ago
That's not true VoIP, it's digital phone service over the internet, unless you have some type of hosted system through AT&T, which I'm not aware they offer it. What you have from AT&T won't do what you're looking for, unless they offer a hosted system.
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spoom2
Expert
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19.7K Messages
1 month ago
Let's try to make this easier to understand. You have 6 lines. Do they terminate into an onsite PBX/KSU? If so, is this PBX/KSU capable of off premise VoIP service? If it is all you need to do is get whoever maintains the phone system to add and off premise phone and set it up to do what you're looking for. If you don't have a PBX/KSU that 100% VoIP capable I'd suggest you look into a hosted system, they're the popular business system now. Hope that helps a bit. Also, I did a quick google search and AT&T does have hosted systems.
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