4 Messages
Autocharged cost
I use prepaid minute plan. Recently, I have been charged transaction cost ($0.05 - $0.1) multiple times/ day, though I do not answer phone calls, voicemail or send messages. It is non-sense and starts to erode my budget. May you please give an explanation?
ATTHelp
Community Support
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232.9K Messages
3 months ago
Hi @eurus23, we understand your concern about prepaid charges and we wish to direct you in the right direction. The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page, and choose the best option to reach out to us. You can call, chat, or reach out via social media and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know and we’ll be happy to help.
Thank you for visiting Community & Forums,
Billy, AT&T Community Specialist.
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