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annie1963's profile

1 Message

Monday, March 25th, 2024 11:26 PM

Cable wire down

Need help with a cable wire down at

(Edited to remove personal information)

Accepted Solution

Official Solution

ACE - Expert

 • 

32.5K Messages

3 months ago

This is a public forum so never post personal info like your full address.

If this is a downed wire, then you need to call support. However if your service is down, the community can provide guidance for troubleshooting to see if it can be self-resolved before calling support.

Report unburied cables, exposed wires, or downed lines 

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