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5 Messages
Error Code 058T//Incoming Calls/No Voice Mail
If I can't take a call, callers get a "call can't be completed" message followed by error code 058T. And no one can leave messages. I've turned the phone off and on and tried dialing 611 -- which didn't work. My research suggests you need to re-set my voice mail.
spoom2
Expert
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19.7K Messages
4 months ago
This doesn't sound like home phone service. If it is what service do you have.
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johnfenner
5 Messages
4 months ago
ATT service on a Samsung device.
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spoom2
Expert
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19.7K Messages
4 months ago
Doesn't help. Is this a traditional landline, AT&T Phone digital service or something else?
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ATTHelp
Community Support
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232.9K Messages
4 months ago
Hey @johnfenner, we hear you and understand the importance of Incoming Calls. Let's get the help you need.
Let's narrow down the situation with a few questions:
1) Are you facing this situation at a certain location?
2) Are you experiencing this with other carrier users only or every user?
3) Is your Samsung device's software up to date?
4) Is your Voicemail box full by any chance?
In meanwhile please try a few troubleshooting steps:
1) Reset network settings : To reset your network settings as a whole, tap the “Reset Wi-Fi, Mobile & Bluetooth” or “Reset Network Settings” option, depending on your version of Android. You’ll need to confirm that you want to proceed. Tap “Reset Settings” to begin the process.
2) Reset Voicemail: To reset voicemail on Android, you can follow these steps :
3) Did try toggling airplane mode to refresh your device's network.
Let us know if the situation still persists.
Thank you for contacting AT&T Community Forums.
Ken, AT&T Community Specialist
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johnfenner
5 Messages
4 months ago
ATT digital service
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spoom2
Expert
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19.7K Messages
4 months ago
Here's a similar topic in the wireless forum
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johnfenner
5 Messages
4 months ago
Yes I found that yesterday. Tried everything noted. Nothing worked.
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spoom2
Expert
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19.7K Messages
4 months ago
So you do have wireless service, cell phone?
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johnfenner
5 Messages
4 months ago
Yes. Phone works. Internet works. Everything works. Just when someone calls and I can't take it and decline the call, they get the annoying boop-boop-boop that sounds like a siren on crack, followed by "call can't be completed" message followed by error code 058T. And when I miss the call ... same thing. And no one can leave a voice mail.
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spoom2
Expert
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19.7K Messages
4 months ago
You've posted in the home phone forum, as in landline service.
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