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JRS1982's profile

Contributor

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3 Messages

Friday, May 17th, 2019 11:12 PM

My entire land line is not allowing my phones to ring or my answering machines to pick up calls.

It's not a single faulty jack or the phone.

Expert

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19.7K Messages

5 years ago

You don't say if you can call out or have dial tone.  If this is a traditional landline plug a known working corded phone into the NID and if the problem still exist report it to the phone company.  If this is U-verse try resetting your modem. 

Contributor

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3 Messages

5 years ago

Yes. We do have dial tones and we can call out. But the ringer doesn't
work, and the answering machine doesn't recognize that a call is incoming.

Expert

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19.7K Messages

5 years ago

Does a phone ring when plugged into the NID?  

Contributor

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3 Messages

5 years ago

Can't access the NID box because I live in an apartment complex. There are
electrics meters but am not seeing anything related to the phones.
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