We hear you, and we would like to help you with device unlock.
Please ensure that the device meets the below unlock requirements:
AT&T phone or device
Not active on another AT&T account
You must wait 60 days from purchase date (Installment Plan pay off & Pay in Full).
Not reported as lost or stolen or involved with fraud.
Account is not past due if less than 30 days.
You can submit a request a device unlock using the link: https://www.att.com/deviceunlock/. Once you submit the request, we will review the details and help you further with unlocking the device.
Hope this helps! Feel free to revert further assistance.
Thank you for contacting AT&T Community & Forums, Gary, AT&T Community Specialist.
ATTHelp
Community Support
•
232.9K Messages
3 months ago
Hey @Hjjji,
We hear you, and we would like to help you with device unlock.
Please ensure that the device meets the below unlock requirements:
You can submit a request a device unlock using the link: https://www.att.com/deviceunlock/. Once you submit the request, we will review the details and help you further with unlocking the device.
Hope this helps! Feel free to revert further assistance.
Thank you for contacting AT&T Community & Forums,
Gary, AT&T Community Specialist.
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