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mariehowell's profile

5 Messages

Saturday, June 8th, 2024 12:55 AM

POTS New account

How do I  find or set up presumably a new account online? My wireless, internet account dropped the landline billing info. Is it now a separate account now??

Expert

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19.7K Messages

25 days ago

What phone service do you have? Does it plug into your modem/gateway? Is it wireless home phone? Traditional landline?

5 Messages

24 days ago

It is a pots with copper wiring. It took several weeks s to resign a new # via the central office. Happy that was achieved but cannot access it on my online account. I have gotten paper bills. Just wondering how I will be belled?

Expert

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19.7K Messages

24 days ago

I'm surprised you were able to get a POTS line as they are being phased out and usually once removed you can't get them. To your question, this is a customer-based forum and we have no access to accounts. You'll need to contact billing. Sounds like what you had was remove, for whatever reason if you had to receive a new number. 

5 Messages

24 days ago

Thanks, my original pots # was showing up on the dark web so I asked it to be changed. Yes I know at&t  has wanted to drop traditional landlines for some time. Every tech in the field I’ve met advising me to hold on to it🙄

  Hoping the forum could help me.

Expert

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19.7K Messages

24 days ago

Not much we can do about billing issues. POTS lines are being price out of existence by all carriers. I dropped mine over 5 years ago and moved to a wireless home phone and have never regretted it. 

(edited)

5 Messages

24 days ago

Yes, it is a labyrinth that made my head spin. I’ll change when the time comes.

if it’s now why can’t I simple be told so? Communication is vital. 

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