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5 Messages
Voicemail notifications
I used to receive an email when a voicemail message had been left on my landline. Over the last month or so, I would sometimes get a notification and other times not. Now, I am not getting any notifications. Has that feature been eliminated or did I somehow disable it and need to enable? If the latter, how do I go about enabling that feature.
spoom2
Expert
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19.7K Messages
3 months ago
Is this for AT&T phone digital service? (where the phone service plugs into the back of your modem)
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cowgirlkitty
5 Messages
3 months ago
No, I believe it is part of u-verse. The phone plugs into the wall.
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spoom2
Expert
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19.7K Messages
3 months ago
If it's U-verse, which is now AT&T Phone, it's digital. Is there anything plugged into the phone jack on the modem and if so where does it go.
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cowgirlkitty
5 Messages
3 months ago
When you ask where the it goes, what do you mean? There is a cord that is plugged into the phone jack on the modem and then the phone is plugged into a jack in the wall.
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spoom2
Expert
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19.7K Messages
3 months ago
Where does the cord that's plugged into the phone jack on the modem go? To a phone? To a wall jack?....But now that we've established that you have digital service your notifications and other options are set in the phone portal of your Myatt account.
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cowgirlkitty
5 Messages
3 months ago
I went to the phone portal settings and the email notification is turned on and the email address shown is correct; however, I am not getting any notification in my inbox. I checked spam and they aren't going there either. Any thoughts on what be going on?
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spoom2
Expert
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19.7K Messages
3 months ago
We are customers like you and have no access to accounts or way to repair failed websites. Looks like it's time to call customer service.
(edited)
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cowgirlkitty
5 Messages
3 months ago
Thanks. Will do
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