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cowgirlkitty's profile

5 Messages

Tuesday, April 2nd, 2024 10:07 PM

Voicemail notifications

I used to receive an email when a voicemail message had been left on my landline.  Over the last month or so, I would sometimes get a notification and other times not.  Now, I am not getting any notifications.  Has that feature been eliminated or did I somehow disable it and need to enable?  If the latter, how do I go about enabling that feature.  

Expert

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19.7K Messages

3 months ago

Is this for AT&T phone digital service? (where the phone service plugs into the back of your modem)

5 Messages

3 months ago

No, I believe it is part of u-verse.  The phone plugs into the wall.  

Expert

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19.7K Messages

3 months ago

If it's U-verse, which is now AT&T Phone, it's digital. Is there anything plugged into the phone jack on the modem and if so where does it go. 

5 Messages

3 months ago

When you ask where the it goes, what do you mean?  There is a cord that is plugged into the phone jack on the modem and then the phone is plugged into a jack in the wall.

Expert

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19.7K Messages

3 months ago

Where does the cord that's plugged into the phone jack on the modem go? To a phone? To a wall jack?....But now that we've established that you have digital service your notifications and other options are set in the phone portal of your Myatt account. 

5 Messages

3 months ago

I went to the phone portal settings and the email notification is turned on and the email address shown is correct; however, I am not getting any notification in my inbox.  I checked spam and they aren't going there either.  Any thoughts on what be going on?

Expert

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19.7K Messages

3 months ago

We are customers like you and have no access to accounts or way to repair failed websites. Looks like it's time to call customer service. 

(edited)

5 Messages

3 months ago

Thanks. Will do

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