4 Messages
Att Southwestern Bell Telephone Company easement
I need a letter or email stating AT&T does not have any lines on my property to complete a reduction of easement on my property. I have contacted 811 Texas and they have verified there are no lines. Who can I contact with AT&T Texas to get this information?
ATTHelp
Community Support
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232.9K Messages
3 months ago
Hi @Miketexas,
Thank you for reaching out to us!
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page, and choose the best option to reach out to us. You can call, chat, or reach out via social media and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know and we’ll be happy to help”.
Thank you,
Sarah, AT&T Community Specialist.
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Miketexas
4 Messages
3 months ago
Contact us doesn’t show who to contact in the situation above ⬆️… please help !
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spoom2
Expert
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19.7K Messages
3 months ago
@ATTHelp is telling you to use the normal customer service channels. Good luck.
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Miketexas
4 Messages
3 months ago
None of the channels pointing me to right contact info
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spoom2
Expert
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19.7K Messages
3 months ago
So, you're saying you contacted customer service and they couldn't help or point you in the right direction. Correct?
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