Landline Phone Troubleshooting

I bought a house that has an old landline running from the street and a junction box that looks like it's from the 50's that I need removed (It's grounded and I don't want to mess with it...) I've called 3 different customer service numbers and have been told that no one can help me because I don't

need assistancce

I have called the unburied cable number over and over I have talked to 3 different people now. They then transfer me over to someone else and they tell me they’re gonna send someone out and no one shows. I had first called last week, and I have explained to them that I have an event coming up this w

Outgoing calls stopped referencing my name and number . Please advise on how to correct this.

Hello, I recently purchased an AT&T DL72210 for my landline and am trying to set up the answering machine. When a call comes in the phone rings the specified number of times, then the answering machine answers the call and plays the pre-recorded greeting.  However once the greeting is don

How can I delete the No Voicemail indication on an AT&T handset. When I try to follow the instructions in the manual (it says to press and hold the reset OFF/Cancel button with the handset off, it simply doesn’t work. Am I missing a step of what?

Please don't give me instructions already given on this page. Please have ATT pole repairs or contracted tree trimmers contact me. The tree is in the wires at the back of 408 N Waddill St McKinney, TX 75069. As I have been transferred 4 times and been on the phone for over 2 hours, I will cut th

My elderly mother’s landline phone has been out since the first week in May and AT&T is refusing to fix it.

AT&T, along with other providers of landline phones, will be actively phasing out their landline services soon in response to the FCC Landline Shutdown Order 19-72. U.S. service providers will be required to offer customers an alternative to landlines and use devices to convert analog signals to

I had a traditional landline for over 40 years. I put in a trouble ticket for repair many times. No one would contact me, service was not repaired, bill came as usual. After a while I would call again to find the trouble ticket had been closed. I would reopen another. This went on for almost a year