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New Member
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2 Messages
Tuesday, February 28th, 2023 6:46 PM
Closed
I need to report my home landline outage
no dial tone, cannot call out and nobody can call in
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4 months ago
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Accepted Solution
Official Solution
spoom2
Expert
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19.7K Messages
1 year ago
Assuming you're talking about a traditional landline and you have checked it at the NID you can try this link to report
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Constructive
Former Employee
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32.9K Messages
1 year ago
you need to contact at&t and setup an appointment
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ATandTis1234
New Member
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5 Messages
1 year ago
The report ticket link is broken- has been for weeks- does not work. What you can do is what the rest of us are doing- wait on hold for an hour to make a report. Oh wait, that would require a working phone. Mine has been out since March 2. Repair phone line is also out of service- disconnected a long time ago, still listed on ATT website.
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tngai
New Member
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3 Messages
1 year ago
AT&T - stop sending messages with links that don’t work. Whatever link to report outage is not working. Your service agent don’t know anything. Don’t send us email to troubleshoot ourselves. We are not that dumb to realize there is no phone service. You know who we are with account info and address. Look it up yourself to find out your service has been down for a month. When Cox service was down, they showed on their website the service status and when it will be fixed. Focus on fixing your own problem and get it done. And give us refund for the month.
(edited)
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Constructive
Former Employee
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32.9K Messages
1 year ago
This is a customer populated forum not AT&T.
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ljchesnik
New Member
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1 Message
1 year ago
agree... link does not work to report an issue. I have a loud buzzing dial tone and cannot call out or receive calls.
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dsioux
New Member
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1 Message
1 year ago
My landline has been down since I woke up this morning. Just says "No Line". I already had NO AT&T for over 24 hours this week, now this. Not sitting well.
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snsliberty
2 Messages
8 months ago
My landline just went out. Try to get a hold of Land line service????????????
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spoom2
Expert
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19.7K Messages
8 months ago
800-288-2020
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Smckinney
1 Message
5 months ago
Landline quit about 4 days ago. Everything else is fine internet and modem is fine.!phone on landline just states no line, have cut modem off back on not change. The phone was fine sniff and this all of a sudden it does. It’s almost like it is disconnected. Please help
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