2 Messages
landline outage and refund
My landline has been out since May 13 and the estimated restoration is 6/11.
How do I get a refund for this time?
2 Messages
My landline has been out since May 13 and the estimated restoration is 6/11.
How do I get a refund for this time?
skeeterintexas
ACE - Expert
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28K Messages
26 days ago
Once your service is restored call CS.
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Juniper
ACE - Expert
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32.5K Messages
25 days ago
You call once service is restored so that any credit can cover the correct amount of time. Though I would make sure you called (yes from an alternate phone of course) at the start so they could verify if known outage or if they have to schedule a repair for you personally so that there is a record on your account for start of issue.
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nrigby4135
2 Messages
25 days ago
Thanks!
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