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3 Messages
Landline phone connection
I don't have a phone connection(dial tone) coming into the house or the incoming box outside
so I can't call att to report the problem. I couldn't find a customer service link for a landline phone
service either. The troubleshooter was no help as the problem seems to be in the lines and not in
my home or the box outside. How do I report this problem to a real person? Is there an email address
I can complain to?
Accepted Solution
spoom2
Expert
•
19.7K Messages
3 months ago
There is no email and most haven't had much luck reporting online. You can try this AT&T supplied link.
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skeeterintexas
ACE - Expert
•
28K Messages
3 months ago
Sorry but no CS via email.
Have you tried the chat button?
Do you have a cellphone?
Do you have a neighbor that you could call from their home?
Back in the olden days, we’d have to go to the neighbor’s house to call. 🤷♀️
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kathytrammell7
3 Messages
3 months ago
Thanks for the replies ,I don't have a cell phone so I'll have to drive into town and use a friends.
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kathytrammell7
3 Messages
3 months ago
Phones working after 2 days!
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