1 Message
Repair
To whom it may concern..if any at all.
I needed help with my NON WORKING LANDLINE, wanted to put a ticket for it, I was referred by your WEB to ATT.COM/REPAIR and it doesnt work... called Customers Support, technician was suppose to be fixing my line by 6p today, NOT ONLY its not fixed but tech never showed up and I NEVER got a courtesy call to let me know.. Tomorrow I have a LEGAL conference call with my Lawyer and a Judge and probably I wont be able to hear a thing because of the bad noise on my phone. Im a former AT&T employee and IM GOING through all this garbage I can only imagine all the other customers..no support no help and bad customer service. You failed miserably AT&T!!
BAD BAD COMPANY.
ATTHelp
Community Support
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232.9K Messages
2 months ago
Hey @TERMOLI, we understand you have concerns with landline phone and having bad experience, we want to change this experience for you.
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page, and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.
Thank you for reaching out on AT&T Community & Forums.
Bruce, AT&T Community Specialist
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