4 Messages
HBO Max not working
I have had ATT fiber 1000 with MAX since it was available in my area for a couple years. When I initially got the service I played with the HBOMax subscription but stopped using it. I recently went to use it again and I can not get it to work. I log in to my max account and it wants to veirfy with my provider (att) and I login with my credentials and I get the error that it can not verify subscription.
ATTHelp
Community Support
•
232.9K Messages
9 months ago
Hello @KDPlummer, thank you for contacting AT&T Community Forums.
We're here for you, we completely understand your situation. We at AT&T want the best for our customers. Please meet us in a DM and let's get this sorted for you. We have already initiated a DM for you.
We look forward to speaking with you!
Thank you for reaching out to our AT&T Community.
-Sia, AT&T Community Specialist.
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