1 Message
Understanding Government fees and taxes
On one line on my account, it appears that State Sales tax and County Sales taxes are being charged twice. Specifically, there is a +/-telecom with each tax. What is the difference +/- telecom? On the other line on my account, County Sales tax-telecom and State Sales tax-telecom are only charged once. In summary, I don't understand why there is a discrepancy between the two lines on my bill in terms of how many times State and County taxes are being charged (+/- telecom)?
JefferMC
ACE - Expert
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36K Messages
6 months ago
Could you take a picture of that portion of your bill and post it (make sure no personal information is included in that picture)?
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ATTHelp
Community Support
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232.9K Messages
6 months ago
We understand where you're coming from. We're here to help you @cm70631
We are going to reach out to you in DM to take a look at account details and help you with Tax related information. Please look out for a DM notification from us.
Looking forward to speaking with you!
Thank you for contacting AT&T Community & Forums,
Susan, AT&T Community Specialist
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2021nsn
New Member
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3 Messages
2 months ago
I just spent FOREVER on the phone due to the same issue. Never had this issue until I recently upgraded to an iPhone 15. Before, I had a charge for City/County/State - one each for a total of around .57. Now I have two charges from each one (one each with "telecom" noted and nothing on the other three). AT&T could not answer why this changed on my bill (even though they are billing it) and said I would need to contact each government agency to find out why this changed. (Edited per community guidelines) poor customer service IMO. No real answers on a bill AT&T sent to me. Maybe time to change carriers after 15+ years.
(edited)
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