Contributor
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2 Messages
Account verification - USPS mail?? Really?
So I tried to register so that I could do things like pay my bill on the myATT app. Ironically, the myATT app slogan is "Tap into convenience". So to register you have to wait for them to mail you a verification code. As if they aren't a tech company selling a way to communicate they revert to the USPS to verify who I am.
So, No AT&T, this is not convenient.
ATTDmitriyCM
Former Community Manager
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10.4K Messages
10 years ago
Hi @jerald100
Usually verification by mail is the last resort, were there other options, like verification by a text message or email?
Thanks,
Dmitriy
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jerald100
Contributor
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2 Messages
10 years ago
unfortunately that was the only option given. So, now I wait.
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ATTDmitriyCM
Former Community Manager
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10.4K Messages
10 years ago
I'm sorry about that, please let us know if there is anything we can help you with in the meantime.
Thanks,
Dmitriy
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