‎Online Account Access | AT&T Community Forums

Skip to main content

AT&T Community Forums

Getting my call logs and texts messages

I have cricket but need my call logs and texts messages...is this something I can do

Questions

6.1K

10

0

deleting saved user ID and password information

I saved my user ID and password for my at&t online account so each time I went into my account I would not have to type in user ID and password. I gave the computer I used to save this information in, to a friend who has moved out of the country, How do I remove this saved user ID and pas

Questions

15

4

0

Cannot log into my account without a registration prompt coming up even though all my devices are registered ERROR

Every time I try to log into my account, I've been a customer for over 4 years now, it makes me re-register my email and my devices even though it recognizes my username and phone number as an established account? Is anyone else having these issues? I was able to log in last week online and through

Questions

14

1

0

Can't login to ATT Wireless account

I cannot login to my wireless account, it just sends me to Directv when I login, which makes no sense. If I wanted to check Directv, I would login to Directv. I don't understand what is going on with the website, does it not exist anymore? I used to be able to login without issue.

Questions

527

5

0

R

Unable to Login to Account - Care Code: 902

I've tried logging on to my AT&T account on both my computer and my phone through the myAT&T app. Both times it says that something went wrong. I've been trying to log on to my account for the past week, and it keeps saying there is an error. This isn't the first time I've experienced is

Questions

21.5K

16

0

Detailed usage on old bill reprints

I have spent hours on the phone trying to get bill reprints on an old account. I desperately need detailed usage on my closed account from 08/22 - 05/23 and no one seems to help me. I know I can get reprints for $5 a piece.

Questions

22

2

0

I

IMO REQUEST

Trying to add my wireless number to IMO for discount. I review an endless beachball after entering info

Questions

5.7K

4

0

I can’t get access to the app

I am not able to get access to the app, it keeps bringing up an old email and I do not have the password to it

Questions

19

1

0

Accepted Solution

Official Solution

How to change payment due date

I?m trying to change my payment due date. Customer service referred me to the app to do it, but I don?t see where I am able to do that.

Questions

32

2

0

Complete Inability to get IMO discount

Been trying to get my IMO discount, and in the beginning the page wouldn't load for me, tried everything from different devices to clearing my cache etc. Now when I even attempt to login it seems my login doesn't exist or has changed so and everything seems to either be so old the website no longer

Questions

31

4

1
2
3
4
5
6
7
8
9
10

Frequently Asked Questions

Expand all

You can get the new iPad Pro and iPad Air now, with an exciting offer for those adding a new line, with the choice of Unlimited Your Way.

Available Now:
• The iPad Pro 13":
Standard Glass | Nano-Texture Glass
• The iPad Pro 11":
Standard Glass | Nano-Texture Glass
• The iPad Air:
iPad Air 13" | iPad Air 11".

Get the latest Apple devices!

Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?

We can help you fine the status of that order, that appointment and more.

Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?

We have all you need to ensure your service is not interrupted.

Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.

Let us help you better protect yourself from scams.

Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.

AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.

The power of AT&T. The freedom of PREPAID.