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New Member
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1 Message
att.com keeps asking me to change my password
att.com and the myatt app force me to change my password about every 2-3 weeks, telling me there are too many login attempts. I am the only one who logs into this account. The stupid part is, I change it to the exact same password every time, so this can't be a security precaution. How can I get this to stop?
ATTHelp
Community Support
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232.9K Messages
2 years ago
We want to help get to the bottom of what's happening with your online account, @kmulkey58.
Please answer the questions provided below to help us determine the root cause:
Looking forward to your response!
Sydne, AT&T Community Specialist
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Satrik
New Member
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9 Messages
2 years ago
I just changed my passport and it solved the problem.
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bobby139
New Member
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1 Message
2 years ago
I have the identical issue.
I have the 'Remember me' selected.
No login fail messages prior to .
Microsoft Edge browser.
PLEASE FIX THIS.
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Phil_Lemans26
New Member
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1 Message
2 years ago
I've been having the exact same issue, customer service reps have no idea whats going on. They'll try and walk you through a password reset procedure then ask if you were able to access your account. It was happening literally every other day with my original primary login email to the point where I was tired of it and used another new email as my login. This seemed to fix the problem, now after about 60 days, I'm experiencing the same problem. This is obviously an AT&T security issue and it NEEDS to get addressed.
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ChrissyFerguson850
New Member
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2 Messages
2 years ago
Did anyone get a fix to this? I changed it again yesterday and today it tells me after my first login the same thing, that after so many attempts, I will be forced to change my password. So frustrated. I only use my phone b/c I get so frustrated signing into my account. Please help!!!
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conniemmsc
Contributor
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25 Messages
2 years ago
I keep having this happen, too. And when I try to log in on another device, it happens again. It's so frustrating!
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ChrissyFerguson850
New Member
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2 Messages
2 years ago
So I went in and verified my email on the settings or something I read about verifying my email and it hasn’t happened in a week!
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jimlocke
Contributor
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7 Messages
7 months ago
Same here. I tried telling the computer I needed my sign on name. It sent an email to the email address that I can't get access to. (Edited per community guidelines)?!?!
(edited)
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jimlocke
Contributor
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7 Messages
7 months ago
HELP!!!!!!!!!!!!!
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