Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Need help understanding your bill?
JRk1234's profile

Contributor

 • 

1 Message

Thursday, April 27th, 2017 5:45 PM

Billing Account Number

I just recently switched to AT&T and I'm trying to set up my online access. I enter my phone number and it prompts me to a page asking for my billing account number. I can't find this number on any of my paperwork from AT&T and I tried putting in my bank account number but that didn't work either. Help? It won't let me go any further without this information, so I don't know how to pay my bill. 

Community Support

 • 

232.9K Messages

7 years ago

Hello @JRk1234,

 

Welcome to AT&T and the Community Forums! Setting up your myAT&T account right away is a wise move.  I can help you with this today.

 

We have a very informative article on how to create a myAT&T account.  You should be able to set it up with the 10 digit phone number which was designated as the primary. 

 

If it continues to ask for the account number you can find this on your first paper bill.  This webpage will show you were to find it.

 

I will also be following up with a private message to your Forum’s Inbox.  I look forward to hearing from you.  Please have a fantastic rest of your day!

 

Jessica, AT&T Community Specialist

Contributor

 • 

2 Messages

6 years ago

MY ATT ACCOUNT NO. IS ***.  I want to know my outstanding amount.

 

[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

Contributor

 • 

2 Messages

6 years ago

I want to know my AT&t account billing amount.

Contributor

 • 

1 Message

6 years ago

i would like to know my AT&T billing account number please

Contributor

 • 

1 Message

6 years ago

I owe for four phone an I need an online account so I can pay for them

Tutor

 • 

4 Messages

5 years ago

Hello I need account number 

Tutor

 • 

4 Messages

5 years ago

I need my account number

Contributor

 • 

1 Message

5 years ago

?

Contributor

 • 

1 Message

5 years ago

account number not acknowledged

2 Messages

5 months ago

How do we find this account number if we do automatic billing. I’ve never gotten a statement, just a text message every month saying my credit card is being charged

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.