Hi there,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Antonella

AT&T Business Social Media

I am having the same issue - and to make it worse, the ATT business customer service person transferred me to a consumer internet service person who could not help me.   1:45 wasted on my Friday night.   Turning to this forum for help.  I cannot even get to my account since this error shows up just after I enter my credentials. 

truly the worst customer service i've ever seen. i'm about to stab my eyes out trying to get support and encountering the same issues.

I am having the same issue. So far i have spent 3+ hrs trying to fix this. 

Please HELP! 

I am having the same issue, the code is:

BUSINESS_SMB_SOC_CODE_MISSING

Can someone please help with this?  I have to call in if I want to ever upgrade devices.

I've been asked to "meet in direct messenger to resolve the error." Then they take days to respond and close the chat. So I ask the question again and again the chats get closed. SO FRUSTRATING. MONTHS of paying $1500/mo or more in phone bills and can't even upgrade devices on my own. Then the customer service team on here behaves in a very unhelpful manner. Makes me want to change providers!