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dsindustries's profile

1 Message

Thursday, May 9th, 2024 6:52 PM

BUSINESS_SMB_SOC_CODE_MISSING

Whenever I try to add a line on my account online or upgrade a device, I get the error: BUSINESS_SMB_SOC_CODE_MISSING.  I have tried calling tech support but they cannot help.

Community Support

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232.9K Messages

2 months ago

Hello @dsindustries,

Thank you for reaching out to us. We understand your concern regarding the upgrade, let's get the help you need.

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs.  This means we won’t be able to look into account specific concerns.  To get the help you need for your Business Account, please review our https://bizcommunity.att.com/ and choose the best option to reach out to us.

 

Thanks for visiting AT&T Community Forums,
Kevin, Community Forums Specialist.

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