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Cannot log into my account without a registration prompt coming up even though all my devices are registered ERROR
Every time I try to log into my account, I've been a customer for over 4 years now, it makes me re-register my email and my devices even though it recognizes my username and phone number as an established account? Is anyone else having these issues? I was able to log in last week online and through the app and now it's doing this nonsense.
ATTHelp
Community Support
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232.9K Messages
7 days ago
Hello @audrenbaldus,
Thank you for reaching out to us. We understand your concern regarding your account, let's get the help you need.
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page, and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.
Thank you for contacting AT&T Community Forums,
Kevin, AT&T Community Specialist.
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