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halong's profile

2 Messages

Saturday, June 15th, 2024 8:14 PM

Complete Inability to get IMO discount

Been trying to get my IMO discount, and in the beginning the page wouldn't load for me, tried everything from different devices to clearing my cache etc. Now when I even attempt to login it seems my login doesn't exist or has changed so and everything seems to either be so old the website no longer exists or AT&T blocks it so I'm in need of desperate help. 

ACE - Sage

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118.4K Messages

17 days ago

So you work for?? Apple, Best buy, have you asked for assistance from someone else who also has this discount? There's usually a number for the discount which has to be entered, someone else you work with would know what that number is 

Otherwise you're going to have to talk directly to AT&T and this is not how you do that. The contact us link is at the bottom of this web page 

2 Messages

17 days ago

@formerlyknownas I work for AT&T, and none of my coworkers can help me. Will go to that link and see what I can do

ACE - Sage

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118.4K Messages

17 days ago

😦

Community Support

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232.9K Messages

17 days ago

Hi @halong

 

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page [www.att.com/support/contact-us/], and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.

 

Thank you for contacting AT&T Community Forums,

Andrew, AT&T Community Specialist.

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