FAN PIN Help

I was trying to create a myATT account. However, a FAN PIN is being requested. I was not given/emailed or told about this...How do I proceed?

Responses

ATTHelp

Community Support

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232.9K Messages

4 years ago

Greetings @Ezaval01,

We'd be more than happy to try to provide you some assistance with getting a ''FAN PIN''.

Do you recall when you started to create your myATT account?
What type of account do you have with us? Is it a business account, wireless, or a prepaid account?

Feel free to fill us in with some details to better assist you.

Jacob, AT&T Community Specialist

2

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E

@ATTHelp Hi Jacob! I was finally able to get the issue resolved ~ Went to my closest open ATT store, and they went above and beyond to assist and help me with that! Great folk and Customer Service there!! 😊

Thanks,

Eryn

(edited)

4 years ago

0

ATTHelp

Community Support

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232.9K Messages

That's great to hear, @EZaval01!

We're glad our team was able to get you set up with your AT&T account and hope that your enjoy your service with AT&T.

Thank you for your participation in the Community & Forums.

Enjoy the rest of your day.

Lar, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

4 years ago

0

G

Gremit49

New Member

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2 Messages

4 years ago

I'm trying to pay my bill and need a fan pin for some reason. I was never sent an email with any fan pin info. The account was set up May 22nd & it's a personal account. How do I proceed?

Thanks,

G. Mitchell

1

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skeeterintexas

ACE - Expert

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28K Messages

@Gremit49 A FAN number is used if you r eligible for a discount through your employer or school.

(edited)

Vote BLUE. 💙💙💙💙💙

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

4 years ago

0

RenegadeBird01

2 Messages

4 months ago

I too was never sent a fan pin. Furthermore I was never given my full account number. All customer service phone numbers have been extremely unhelpful as well as my att store that quite frankly acted like they just didn’t care at all.

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ATTHelp

Community Support

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232.9K Messages

4 months ago

Hi @RenegadeBrd01,

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page (http://sm.att.com/709668de), and choose the best option to reach out to us. You can call, chat, or reach out via social media and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know and we’ll be happy to help.

Thank you for helping us Serve Customers First!

Abigail Customer Care Expert.

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skeeterintexas

ACE - Expert

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28K Messages

4 months ago

4yo thread. Closed.

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EZaval01

FAN PIN Help

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EZaval01

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Gremit49

skeeterintexas

RenegadeBird01

ATTHelp

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